TSSA Keeps You Safe
Ontario’s Technical Standards and Safety Authority (TSSA) regulates the devices designed to entertain thrill seekers, including roller coasters, Ferris wheels, merry-go-rounds, water slides, go-karts, bumper cars, bungee devices and Zip Lines.
TSSA protects your safety at carnivals, fairs, amusement parks, and other venues. To do this, we work with park owners and ride operators to make sure that operators are licensed, rides are permitted to operate, and mechanics are certified. TSSA also inspects rides to make sure they are safe.
Verifying a Licence or Permit
Amusement ride operators and amusement device operators in Ontario are required to have a valid operating licence issued by TSSA. This licence is valid for the calendar year and expires on December 31. It must be renewed annually.
To verify the status of an operator’s licence, ask them for a copy. Or contact TSSA's Customer Contact Centre toll-free at +1-877-682-8772 or by email at customerservices@tssa.org. Provide the operator’s company name and licence number, if available.
Each amusement ride and device operating in Ontario is also required to have a valid device permit issued by TSSA and must have a unique TSSA installation number. This number can be found with the device, on a metal tag or a sticker issued by TSSA. These expire on December 31 of any given year and must be renewed annually.
To verify the status of a permit, ask the operator for a copy of their device permit, or contact TSSA as described above. Provide:
- The company name and licence number, if available,
- +1-877-682-8772 The name of the amusement ride or device, and
- The TSSA-issued installation number of the amusement ride/device, if available.
Reporting Safety Concerns
If you see anything at an amusement park that appears unsafe, report it to TSSA—24 hours a day, 7 days a week—by calling +1-877-682-8772. Choose Option 1 to be connected to our incident hotline (managed by the Ontario Ministry of Environment and Energy’s Spills Action Centre).
If you witness an accident, call 911 and stay on the line to provide information about your exact location.
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